What is transit insurance?

This is Transport Insurance on the harp. Each harp must leave Lyon & Healy insured in the event that there is any damage in shipping. This only means it is insured in transit. If you wish for your harp to be insured once you have accepted delivery, you must purchase insurance separately. Lyon & Healy does not insure harps.

How do I care for my harp?

The best tool for cleaning your harp is a simple 100% cotton cloth. This should be used on a regular basis to wipe off the perspiration, dust and oil which can accumulate on the wooden portions of your harp. Our Lyon & Healy Harp Polish can be applied directly to a cotton cloth to help maintain your harp's beautiful wood finish (to avoid the build-up that frequent polishing can create, it is best to use the polish only once every several months). Use a separate clean cotton cloth to wipe off the brass action and pedals of your harp, along with a small soft-bristled brush for dusting the strings nuts and discs. Do not use any type of metal polish or other liquids on the brass action or pedals as it can adversely affect the special protective metal lacquer finish that is applied to these parts at our shop.

How often should I get my pedal harp regulated?

As stated in your pedal harp warranty card, Lyon & Healy Harps, Inc. agrees to give the original purchaser a free warranty check-up and regulation if the harp, within one year from date of original purchase, is shipped to its shop or its service center, with shipping charges paid both ways by the original purchaser. To avoid delay the purchaser should contact Lyon & Healy Harps, Inc. at +1.312.786.1881 ext. 406 or via email at regulation@lyonhealy.com, for advice where and when to ship the harp for warranty service. To maintain the level of skilled craftsmanship that goes into building your Lyon & Healy Harp, we recommend having your harp regulated periodically ( typically once a year) by a Lyon & Healy/Salvi Technicians Guild member. You can also visit the Lyon & Healy Road Regulation page for more information on their road regulation program.

How often should I change my strings?

The quality of your strings affects the sound of your harp - over time, strings lose their tonal quality and can change your harp's pitch. A general guideline for an advanced student or professional harpist is to change your 1st and 2nd octaves every six months and the 3rd, 4th and 5th octaves and bass wires every year (for a student or enthusiast, add six months for the 1st and 2nd octaves and a year to the rest). We recommend keeping track of the age of each string so you know when it is time to replace them.

How do I find a harp teacher?

While Hurst Harps does not personally recommend harp teachers, we have several teachers listed on our Links page and there are a variety of websites that list harp teachers (try entering "harp teachers" into any common search engine). Two of these sites are the American Harp Society at www.harpsociety.org (look under Resources for their Teachers Directory) and the Teachers Near You listing at http://us.harp.com/teachers-us.htm.